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Website Support Plans

To grow, develop and complement your website goals.

How our plans work

After your website launches, you can rely on us for support. We understand that your website needs to grow with you, and sometimes there’s just not enough hours in the day to manage the site yourself. That’s why we offer a range of aftercare packages with an allocated amount of time each month, meaning we’re on hand to update content, add new products, pages or posts so that your site remains fresh and relevant.

We offer website support plans

We’ve got a support plan to suit your business

Even if we didn’t design your website originally

Core Plan

12hrs/year

Perfect for brochure websites with less than 10 pages

  • Same day response

    We guarantee a same day response to any issues you have during normal working hours

  • Bug issue fixes and support

    No software is bug free. So when a nasty bug does rear its head you can rest assured it will be squashed by us quickly and effectively.

  • Plugins/Wordpress updates

    Keeping WordPress secure and up to date is vital. We take care of that for you with patches, security fixes and plugin feature updates all covered.

  • Populating new pages or posts

    Sometimes you don't have time to add or edit content on your website, that's ok, we'll do it for you. Just send us your stuff and we will add it to your website.

  • Content or image edits

    Send us your images and text and we will edit them to present them in the best way possible on your website

  • HTML/CSS coding

    If front end coding is required (HTML/CSS), relax, its included in your aftercare plan

  • Design Elements

    Custom icons, graphics, illustrations, social media graphics are all included in your plan

  • Onsite Technical SEO changes

    If you need us to delve into the code and adjust things for SEO purposes, we can absoultely do that for you.

£75 + VAT/Month

Premium Plan

30hrs/year

Ideal for larger websites with more than 15 pages

  • Same day response

    We guarantee a same day response to any issues you have during normal working hours

  • Bug issue fixes and support

    No software is bug free. So when a nasty bug does rear its head you can rest assured it will be squashed by us quickly and effectively.

  • Plugins/Wordpress updates

    Keeping WordPress secure and up to date is vital. We take care of that for you with patches, security fixes and plugin feature updates all covered.

  • Populating new pages or posts

    Sometimes you don't have time to add or edit content on your website, that's ok, we'll do it for you. Just send us your stuff and we will add it to your website.

  • Content or image edits

    Send us your images and text and we will edit them to present them in the best way possible on your website

  • HTML/CSS coding

    If front end coding is required (HTML/CSS), relax, its included in your aftercare plan

  • Design Elements

    Custom icons, graphics, illustrations, social media graphics are all included in your plan

  • Onsite Technical SEO changes

    If you need us to delve into the code and adjust things for SEO purposes, we can absoultely do that for you.

£170 + VAT/Month

What you need to know

A member of the team will let you know which package is right for your website.

Minimum 12 month fixed contract for each WebCare package

Payments must be made automatically via GoCardless

All support and tasks must be requested through Asana

Hours will not be rolled over each month

Every support or task request submitted will be reviewed by a member of the team to determine estimated time required and completion date

If urgent, such as a down website, we will try to resolve it within 24 hours

No work will be carried out after working hours